Privacy

Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information when using Yok Kasir POS solution.

Last updated: December 2024

Information We Collect

1. Account Information

When you create a Yok Kasir account, we collect:

• Business name and contact information
• Email address and phone number
• User credentials and authentication data
• Business type and industry classification

2. Transaction Data

To provide our POS services, we process:

• Sales transactions and payment information
• Product inventory and pricing data
• Customer purchase history (when applicable)
• Receipt and invoice information

3. Device and Usage Information

We automatically collect:

• Device information (Android version, device model)
• App usage statistics and performance data
• Log files and error reports
• Network information and IP addresses

How We Use Your Information

Service Provision

• Process transactions and manage your business operations
• Provide customer support and technical assistance
• Generate sales reports and analytics
• Maintain and improve app functionality

Communication

• Send important service updates and notifications
• Provide customer support via email or phone
• Share new features and product improvements
• Send marketing communications (with your consent)

Security and Compliance

• Prevent fraud and unauthorized access
• Comply with legal and regulatory requirements
• Monitor for security threats and vulnerabilities
• Conduct internal audits and investigations

Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

We may share information in these situations:

• Service Providers: With trusted partners who help us operate our services
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In case of merger, acquisition, or asset sale
• With Your Consent: When you explicitly agree to share information

Data Security

We implement industry-standard security measures to protect your information:

• End-to-end encryption for sensitive data transmission
• Secure cloud storage with regular backups
• Multi-factor authentication for account access
• Regular security audits and vulnerability assessments
• Employee training on data protection practices
• Compliance with PCI DSS standards for payment processing

Your Rights and Choices

You have the following rights regarding your personal information:

Access and Portability

• Request a copy of your data
• Export your business data
• Review account information

Control and Deletion

• Update or correct your information
• Delete your account and data
• Opt-out of marketing communications

To exercise these rights, please contact us at privacy@yokkasir.com or through the app settings.

Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations:

• Account Data: Retained while your account is active
• Transaction Records: Kept for 7 years for tax and audit purposes
• Support Communications: Retained for 3 years
• Analytics Data: Anonymized and retained for 2 years

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@yokkasir.com

Support: support@yokkasir.com

Phone: +62 (21) 1234-5678

Address: Jakarta, Indonesia

We will respond to your inquiries within 30 days and work to resolve any privacy concerns you may have.